The short answer
There is no single passenger-rights rule for every Caribbean trip. Write down each airport, the operating airline and whether the flights form one booking. Use the official sources for that journey. This is general information, not an assessment of your claim.
Departing from Amsterdam
EU rules cover departures from the EU regardless of the airline. For a return from outside the EU into the EU, the operating carrier matters: the standard scope covers EU airlines. Check the whole itinerary when connections are involved. An island’s political links alone are not a reliable test.
UK and US routes
For UK routes, use the CAA’s coverage checklist. For US routes, start with DOT’s refund guidance and the airline’s service commitments. Do not copy EU compensation amounts onto another country’s system. For other routes, consult the relevant aviation authority and the airline’s conditions of carriage.
Your part in the journey
Keep valid travel documents, meet check-in and gate deadlines, and follow safety instructions. Save evidence if staff give different instructions. Ask for written reasons if boarding is refused. Do not treat a missed gate deadline as the same situation as airline overbooking. Check the relevant authority’s complaint route if the airline’s answer does not resolve your concern.
Explore your next step
You can contact the airline directly or explore optional help with a claim.
Flight problems →Sources & method
Sources reviewed on 9 October 2026. The references below support the factual details; trip suggestions are editorial choices. This is a desk-researched guide, not an on-site inspection. Conditions and provider terms can change.
Our method & corrections